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Minnesota Department of Public Safety Warns of Misleading Telemarketer Phone Scheme Regarding Car Insurance and the DMV

The Minnesota Department of Public Safety is warning Minnesotans to be aware of telemarketer phone calls falsely making claims regarding DMV / DVS information and the price of their auto insurance.

The calls begin with a recorded message saying something to the effect of “according to recently released information from the Minnesota DMV you are paying too much for your car insurance.” During this call, it is not specified what company or group this individual represents, which is also illegal. The Minnesota DPS offers consumers the following information, showing the claim made in these phone calls is false:

  • There is no Minnesota DMV – it’s the Driver and Vehicle Services Division at the Minnesota Department of Public Safety. DVS is responsible for driver testing, driver licensing and maintenance of driver records; driver evaluation and compliance; motor vehicle title and registration; commercial vehicle registration; motor vehicle dealer licensing and regulation; and enforcement of no-fault insurance requirements.
  • DPS/DVS does not collect or maintain data that would indicate what consumers are paying for insurance, therefore DPS/DVS has not and could not release the information claimed by the telemarketers.
  • DPS/DVS does not engage in telemarketing, nor does it allow the name of the agency to be used in a manner that would mislead consumers.

The Minnesota DPS is urging individuals who receive calls like this to be cautious when dealing with such telemarketers. According to the Federal Trade Commission, telemarketers must identify themselves and inform you that they are placing a sales call by law before making a pitch or offer. If you are not given this information, it is recommended you say “no thanks” and hang up.

Several reports of phone calls of this nature have been reported to the Minnesota Attorney General, and a review of the calls is currently underway.

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