Minnesota Utility Company Issues Important Scam Warning

As is the case every year, 2025 saw numerous scams targeting people throughout Minnesota and beyond. These scams came in a variety of forms, which continue to evolve with new technologies, such as AI.

Based on past trends, it is safe to assume that scams will continue into 2026, especially since it's only early January, and a scam warning has already been issued, impacting Minnesota Power.

This scam uses the common tactics of creating fear, along with a sense of urgency, to try to take advantage of people, and it's important to get the word out.

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Minnesota Power Warns Customers To Be Wary Of Current Scam

Minnesota Power posted a scam warning on social media on January 6, after they were alerted to customers being targeted by scammers.

The alert notes that scammers pretending to be from Minnesota Power are calling its customers to demand immediate payment of a past-due electric bill. They next tell the customer that their power will be disconnected within the hour if payment is not made.

The scammers provide a variety of directions for payment, such as prepaid money cards from Walgreens or CVS, electronic funds transfer through a “MoneyPak” payment system, routing and check numbers from your bank account, or credit/debit card numbers.

Business Customers Also Being Targeted

It's worth noting that business customers are also being targeted, as scammers may call restaurants and bars during lunch or happy hours, again threatening disconnection if bills are not paid immediately.

They may also contact the offices of physicians or other professionals during busy office hours to demand payments.

Taking it a step further, Minnesota Power has also had a report of a man appearing at a business and demanding payment to avoid disconnection.

All Minnesota Power customers should know that the company always provides two automated voicemails and two written requests for payment and notices of disconnection.

Only then will a company representative visit a customer in person to request payment or complete the disconnection. Minnesota Power representatives also carry an identification badge.

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Important Information For Minnesota Power Customers

Lastly, Minnesota Power has the following reminders for its customers:

1. They do place courtesy calls for various business reasons and leave our 1-800-228-4966 number for a return call. These are usually recorded calls and never demand immediate payment of an overdue bill.
2. While you may pay your Minnesota Power bill by phone or credit card, it is only through our third-party vendor, Speedpay, that these payments are accepted.
3. You should never give your personal information to strangers. If a call sounds suspicious, call Minnesota Power at 1-800-228-4966 to report your concerns to one of its customer agents.
4. To further protect yourself, you should only use authorized methods to pay your Minnesota Power bill.