Why Your Utilities Could Be Shut Off In Wisconsin If You Ignore This Letter

A few years ago I remember getting an informational pamphlet with my utility bill that said something about an inspector would need to visit my home. At the time I didn't think a whole lot about it, and then the letter ended up getting buried in a pile somewhere. Now, several years later I got a similar letter that was much more urgent.

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The State Of Wisconsin has implemented a requirement for every city water supplier to come up with and implement a plan to eliminate a cross-connection control program. What does that even mean to you as a homeowner?

Why is the inspection required?

If you get your water from public utilities, they need to inspect your property to ensure that none of the water in the systems of your home can backflow into the city water supply. That could contaminate the city's water supply. For example, if you have a boiler heating system with a direct water line running into it, that could be a problem. A backflow preventer or valve must be installed, or it must not have a direct connection to the water supply.

Who pays for the inspection and the repairs?

In my situation (and most), the inspection doesn't cost the homeowner anything. Necessary repairs found during the inspection are up to the homeowner to cover. So if the inspector decides you need to modify your plumbing, that's on your dime. They'll also require a second visit to ensure the work was completed.

They aren't asking, they're telling you they need to inspect your property.

Personally, I don't have a problem with the inspection. However, it's not on the top of my priority list, so I didn't run to the phone to schedule an inspection time. Then, I got the second letter with big red letters saying that failure to comply could result in loss of services from my utility company. In my case, it's Superior Water, Light, and Power. Ok, message received.