Dopey the Dwarf is very lucky that he was not more seriously hurt as he fell under a guard rail and landed on top of another character during one of the shows.
Disney World is the most magical place on earth where everyone who works there has to be nice know matter what. And, If you are in character you can, and will run into all kinds of people.
Surprising a little kid with a trip to the Magic Kingdom should earn you points that'll carry over until he's well into his moody teen years. This kid is an exception.
A couple in Georgia told their kids they were going on a vacation to Chattanooga, Tennessee and then surprised them by announcing that instead of Tennessee, they were going to Disney World!! Awesome, right? Well, the kids really wanted to go to Chattanooga...