Culver’s Responds After Viral Accusations Over Drink Sizes

Have you ever ordered a "medium" at a fast food restaurant and thought to yourself, Wait a minute... this feels suspiciously close to a large? You're not imagining things. Over the years, the line between medium and large has gotten blurrier than a drive-thru speaker at rush hour.

One fast food employee decided to put their employer's drink sizes to the test, posting the results to social media. Bad luck for them, the video went viral, the company had to respond, and the employee is likely out of a job.

Viral Culver's Video Sparks Fast Food Controversy

The video, shot at a Culver's restaurant, shows a young employee holding two glasses of water. They pour liquid from what another employee in the background calls the "new Culver's large" glass into a "medium" size glass, and both appear to hold the same amount of water.

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But like most viral stories, there’s more to it. In a memo to franchisees and managers, later posted on Reddit, Culver's explained that the cup being called a "large drink" is actually the new large-size cup for their dessert items, not soda.

Culver’s did recently reduce the size of their large "handcrafted beverages" from 24 oz. to 20 oz. They stated, "When portioned properly, our sizes are logical and priced fairly — we would never shortchange our guests."

Were the Cups Misleading Customers?

In the video, the "large" cup is unbranded, while the "medium" cup clearly features the Culver’s logo. Some viewers took that as proof the video was staged. However, Culver’s clarified that the unbranded cups are just temporary and that new branded cups are on the way, which should help avoid future confusion.

Culver’s response to the viral TikTok 😂
byu/Itsalizard55 inCulvers

For Culver’s fans across Minnesota and Wisconsin, where the brand has a major following, this little drama has certainly stirred up plenty of conversation, and maybe a few second glances at the next drive-thru order.