21 Examples of Starbucks Employees Completely Massacring Someone’s Name
Jeanne and I regularly laugh about how she always misunderstands names when people call in for contests on the air. To her credit, phone calls aren't always crystal clear; so it's hard to blame her. Starbucks employees, on the other hand, have the benefit of being face-to-face with the person they are talking to. Even with that advantage, it doesn't always seem to matter.



